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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Desai

August 13, 2026

5  out of  5
rating by Angela Desai
"Quick and efficient service!"
We responded:
"Angela, thanks for the compliment and for appreciating our service. Thanks also for insuring with State Farm and my agency. Bob Piatek. "
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kevin webb

July 31, 2026

5  out of  5
rating by kevin webb
"I was planning on switching to an agency closer to my new address. I spoke with Tom at this location. I had a complicated situation, and figured there was no way I could take care of all this over the phone. I am so impressed and appreciative of the level of service and effort that Tom put in. He took care of so much. I can’t say enough about the lengths he went to to help me. This is how it used to be, when you had a report with an insurance agent who knew you and you knew. He has earned my loyalty and that’s what I want and pay for."
We responded:
"Kevin, thanks for the positive comments about my team member Thom’s professionalism and tenacity in helping you with your insurance. Thanks for insuring with State Farm and my agency. Bob Piatek "
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Maxwell Donacik

July 9, 2026

5  out of  5
rating by Maxwell Donacik
"Janelle has been very helpful with setting up a new vehicle!"
We responded:
"Hi Maxwell. Jenelle and I both appreciate your positive comments. Thanks also for insuring with State Farm by agency. Bob Piatek."
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Diane Ruminski

July 1, 2026

5  out of  5
rating by Diane Ruminski
"Tom Lester was a great resource for information about my many State Farm Insurances. Most helpful with my Car ins. Great suggestions. ThanksTom."
We responded:
"Diane, thanks for the positive remarks about my team member Thom. Thanks also for insuring with State Farm and agency. Bob Piatek."
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Roland Saucier

May 14, 2026

5  out of  5
rating by Roland Saucier
"State Farm and Piatek insurance have been fantastic. Anytime we have needed them, car or home, they’ve been there for us. I highly recommend them for their service, professionalism, and attention to detail."
We responded:
"Roland, thanks so much for the compliments and the recommendation. Thanks also for insuring with State Farm and my agency! Bob Piatek"
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Janet Paonessa

April 10, 2026

5  out of  5
rating by Janet Paonessa
"State Farm and Ella are great in changing and updating my policies in shirt period of time."
We responded:
"Janet, thanks for the shout-out to Ella. Thanks also for insuring with State Farm and my agency. Bob Piatek "
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keith gaskin

March 31, 2026

5  out of  5
rating by keith gaskin
"Good service. Great people."
We responded:
"Thanks Keith, for the positive comments. Thanks also for insuring with State Farm and my agency. Bob Piatek. "
Profile photo of George Wenner

George Wenner

March 27, 2026

5  out of  5
rating by George Wenner
"Ella was great getting my vehicle covered! It was a last minute change completed in less than 5 minutes"
We responded:
"Whether I am speaking to dad or son, George, I appreciate the positive comment and your business for all these years!"
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Roger Fabin

March 27, 2026

5  out of  5
rating by Roger Fabin
"Great service, friendly, and knowledgeable"
We responded:
"Roger, thanks for the positive comments. We appreciate it thanks also for insuring with State Farm and my agency for all these years. Bob Piatek "
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Beth

March 17, 2026

5  out of  5
rating by Beth
"Everything was explained clearly to me and I feel comfortable calling if I have any other questions"
We responded:
"Beth, thanks for the positive comments about the service you’ve received from us. Thanks also for insuring with State Farm and my agency. Bob Piatek."
Profile photo of William Gunter. Jr.

William Gunter. Jr.

March 16, 2026

5  out of  5
rating by William Gunter. Jr.
"Quick service with my need of an updated insurance card. Great customer service!"
We responded:
"Thanks Will. We all appreciate your kind remarks. Thanks also for insuring with State Farm and my agency for all these years! Bob Piatek "
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John Galbo

March 11, 2026

5  out of  5
rating by John Galbo
"I have been with State Farm for approximately 15 years. The service, communication, coverage, and all around customer service is unparalleled. Ella is most knowledgeable and makes sure you are getting the best rate for your needs. Thank you. I don't remember everyone's name at the office but they all offer great, professional service."
We responded:
"John, thanks for all the positive comments. Ella, the rest of my team ( Jenelle and Lindsay) and I really appreciate it. Thanks for insuring with State Farm and my agency for all these years. Bob Piatek
"
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Cathy Schwab

February 19, 2026

5  out of  5
rating by Cathy Schwab
"Have had all our insurance needs met with Bob Piatek’s office for decades now, and always get the customer care one would want from an insurance agency. Special shout out to Ella who is so knowledgeable, quick to respond, and always with the kindness and care you would hope to experience whatever the need may be that requires a call. Love this team of professionals!"
We responded:
"Cathy, so nice of you to give us all these positive comments. Both Ella , a true veteran in the insurance field , and I appreciate your shout out to her. Thanks for insuring with State Farm and my agency for all these years. Bob "
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Tammy Hakes

January 15, 2026

5  out of  5
rating by Tammy Hakes
"I have been with Bob Piatek and his firm for 37 years.
Ella is one of my favorite people to work with. She has been there as long as myself. Very friendly and knowledgeable.
Everyone there is amazing. It's a great company obviously I've been there for years they're doing something right.
They help you understand any questions you have."
We responded:
"Wow Tammy. Talk about a glowing report on how Ella and the rest of my team have done over the years. Thank you so much! Thanks also for insuring with State Farm and my agency. Bob "
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JCK Gioia

January 14, 2026

5  out of  5
rating by JCK Gioia
"Knowledgeable, efficient insurance agents always handle all of our issues promptly."
We responded:
"Gioia clan, thanks for the high rating and for the compliments. Also, thanks a lot for insuring with State Farm and my agency for all these years! Bob Piatek."
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Christian Quinn

January 13, 2026

5  out of  5
rating by Christian Quinn
"Highly professional, with exceptional service!"
We responded:
"Thanks Christian. We appreciate your positive comments. Thanks for insuring with State Farm and my agency.Bob Piatek "
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Carolyn Starr

January 11, 2026

5  out of  5
rating by Carolyn Starr
"Thanks Janelle for helping John & I with transferring all our insurance needs. We appreciate your expertise, especially the smooth transition."
We responded:
"Carolyn, Jenelle and I thank you for your positive comments. Thanks also for insuring with State Farm and my agency. Bob Piatek "
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Linda Thompson

January 10, 2026

5  out of  5
rating by Linda Thompson
"Very knowledgeable and price is very reasonable for homeowners I would recommend them!"
We responded:
"Thanks, Linda, for the positive comments. Thanks also for insuring with State Farm and my agency. Bob Piatek "
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mike boncore

November 11, 2025

5  out of  5
rating by mike boncore
"There the nicest ever people. They made me feel good that I switched over to them"
We responded:
"Thanks for the kind words, Mike , and for the five star review. We appreciate it. Bob Piatek, State Farm Agent."
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Mary Lou D'Allegro

August 11, 2025

5  out of  5
rating by Mary Lou D'Allegro
"Prompt, experienced, polite, and so knowledgable. Thanks Bob Piatek team."
We responded:
"Mary Lou, thank you so much for the positive comments about what we do for you and all of our insurance customers. Thanks also for insuring with State Farm and my agency. Bob Piatek "
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Wayne Dubrawsky

July 29, 2025

5  out of  5
rating by Wayne Dubrawsky
"I have been with State Farm since becoming a driver at age 16 (going on 50 years!). During that time I have been with several agents as the Agencies have changed hands. I must say, Mr. Piatek's Agency rates "Highly Recommended" with me. Zack and Brandon always "drop" what they are doing to assist me when I come into the Office. Ella is always helpful over the phone and recently even sent me a message detailing my calculated savings if I were to take a defensive driving course. How is that for service! Mr. Piatek, I hope you can hold onto these valuable employees."
We responded:
"Thanks Wayne for the glowing recommendation! My team as well as I appreciate it. Thanks also for with State Farm and my agency! Bob"
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Arjun Patel

July 10, 2025

5  out of  5
rating by Arjun Patel
"I’ve been insured with State Farm for nearly 4 to 5 years; the experience here is phenomenal. Shellina is absolutely EXQUISITE! She sold me auto, homeowners, personal liability, health, and life insurance for the most reasonable price ever! 🌟 Not only did she do that, but she’s very good with her servicing."
We responded:
"Arjun, I greatly appreciate you giving practically my entire team such a glowing review of the services they provide. Thanks also for insuring with State Farm and my agency for your auto, homeowners, personal liability, health and life insurance. Bob Piatek, your State Farm agent."
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elizkovacs

June 18, 2025

5  out of  5
rating by elizkovacs
"As always, Ella is great to work with. She is always helpful and attentive. I highly recommend Ella and this State Farm Agency to anyone."
We responded:
"Liz, thanks for giving Ella a shout-out for doing the fine work that she does. Thanks also for insuring with State Farm and my agency for all these years. Bob"
Profile photo of Danielle Click

Danielle Click

May 15, 2025

5  out of  5
rating by Danielle Click
"Zach helped me get set for auto pay and has been so helpful to me with other issues!! So thankful!"
We responded:
"Danielle, both Zach and I are glad to help. Thanks for the kind words and for insuring with State Farm and my agency. Bob Piatek "
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Rick Balling

April 22, 2025

5  out of  5
rating by Rick Balling
"Excellent service!!"
We responded:
"Thanks Rick, for the positive comments. Thanks also for insuring with State Farm and my agency. Bob Piatek. p.s. hey Sabres, there's always next year!"